These Terms and Conditions govern access to and use of Salus Advisor and of the content, informational services and features available on the site. By using the site, the user confirms they have read and understood these terms.
1. Nature and purpose of the service
Salus Advisor is an editorial and informational portal dedicated to comparing healthcare facilities, professionals, treatments and services, with particular attention to care options available outside the user's country of residence.
The site publishes guides, in-depth articles, comparisons, rankings, reviews and information with the aim of helping users better understand the alternatives available and make more informed choices.
Salus Advisor is not a healthcare provider and does not deliver medical services. It does not make diagnoses, does not prescribe treatments, and does not replace the relationship between a patient and a healthcare professional.
2. Relationships with facilities and professionals
The facilities and professionals featured on Salus Advisor are independent third parties. Any healthcare service is provided directly by the facility or professional chosen by the patient, who remains responsible for the clinical assessment, the treatment plan and the delivery of the service.
Salus Advisor may facilitate contact between a user and a facility, but it does not become a party to the healthcare relationship or to the contract for the medical service. Quotes, payments, informed consent, warranties, treatment terms and professional liability are matters directly between the patient and the chosen facility or professional.
3. Commercial partnerships
Salus Advisor may have commercial relationships with some of the facilities featured on the site and may receive compensation when it generates a contact or a new patient. Any such partnership comes at no extra cost to the user.
The existence of a commercial relationship does not allow a facility to buy scores, reviews or ranking positions. The principles used to select and evaluate facilities, and how any commercial relationships are disclosed, are described on the Transparency page.
4. Medical and informational content
Information about procedures, interventions, techniques, benefits, risks, possible complications, recovery times, results and indications is for informational and educational purposes only.
Even when a piece of content describes a treatment in detail or compares different procedures, it must not be interpreted as a diagnosis, a prescription, or an individual therapeutic recommendation. Assessing suitability for any treatment is the exclusive responsibility of a qualified healthcare professional.
For more information, please refer to the site's Medical disclaimer.
5. Accuracy and currency of information
Salus Advisor strives to publish information that is accurate, verifiable and up to date. However, it cannot guarantee that every piece of information on the site is, at all times, complete, error-free or fully up to date.
Professionals, services, technology, materials, protocols, prices, promotions, availability and conditions offered by facilities may change without Salus Advisor being immediately informed.
Before making any decision, users are therefore encouraged to check directly with the facility or professional any information that is material to their choice.
6. Prices and quotes
Any prices or price ranges shown on the site are indicative, unless expressly stated otherwise. They do not constitute a quote, a public offer, or a guarantee of the final price.
The final quote is issued by the facility or professional, based on the individual patient's circumstances, the treatment required, and the services actually requested.
7. Rankings, scores and reviews
The rankings and scores published on Salus Advisor represent editorial evaluations developed according to the site's criteria and the information available at the time of review.
A ranking position does not constitute a guarantee of treatment outcome and cannot replace a user's own judgement, a direct conversation with the professional, or an assessment of the specific features of their own case.
Salus Advisor reserves the right to update scores, rankings and reviews whenever new information emerges or the factors used in the evaluation change.
8. Reviews and information from third parties
The site may reference reviews, ratings, statements or other information from external sources. Where such content belongs to third-party platforms or parties, Salus Advisor cannot absolutely guarantee the authenticity, completeness or accuracy of every individual piece of information published by those parties.
9. Limitation of liability
To the extent permitted by applicable law, Salus Advisor cannot be held liable for healthcare services performed by third-party facilities or professionals, their outcomes, any complications, or the fulfilment of terms agreed directly between the patient and the facility.
Salus Advisor does not guarantee specific clinical outcomes, and no content, score, ranking or recommendation published on the site should be interpreted as a guarantee of the outcome of a healthcare service.
Any liability that cannot be excluded or limited under applicable law remains unaffected.
10. Links to external sites
Salus Advisor may contain links to websites operated by healthcare facilities, professionals or other third parties. Such sites are independent of Salus Advisor and are subject to their own terms of use and privacy policies.
Salus Advisor is not responsible for the content, availability or practices of third-party websites.
11. Intellectual property
Unless otherwise indicated, the text, guides, rankings, graphic elements, editorial structure, trademark and original content published on Salus Advisor are protected under applicable intellectual property law.
Reproduction, distribution, publication or systematic use of the site's content for commercial purposes is not permitted without prior authorisation, except as allowed by law.
12. Proper use of the site
Users agree to use Salus Advisor lawfully and not to engage in activity intended to compromise the functioning, security or integrity of the site, nor to use its content or features for fraudulent, abusive purposes or purposes contrary to the law.
13. Changes to these Terms and Conditions
Salus Advisor may update these Terms and Conditions to reflect changes to the site, the services offered, or applicable law. The version published on this page is the one currently in effect.
14. Who operates this site
SalusAdvisor is the trade name used for this editorial project. The activity is registered in Albania under NIPT M42413048F.
Location: Tirana, Albania. Email: info@salusadvisor.com.
15. Governing law and jurisdiction
The governing law and competent jurisdiction are determined based on applicable law and the registered location of the entity responsible for Salus Advisor, without prejudice to any mandatory consumer rights recognised under applicable law.